FAQ

Online purchase
You can press ADD TO CART to add in products. After you have added all the interested products to your shopping cart, please click CHECK OUT to start the checkout process after checking the product list in shopping cart is correct. Our website will guide you through the necessary steps to complete the order.
If you need any assistance with your order, please call (852) 2398 4191 or email to cs@premier-deadsea.com.hk . Service hours are Monday to Friday from 10:00 am to 7:00 pm (except holidays).
We do our best to ensure the timely delivery of all orders. When ordering to Hong Kong / Macau,delivery time requires 1-3 working days after order confirmation.
When ordering to China / other locations, delivery time requires 14-21 working days after order confirmation.
By creating an account, your personal information will be saved under your account. You can enjoy more convenience shopping experience and also check your completed order details.
On occasion, We will have spcial activities and promotions in the website. To be the first to know and to get updates from us, Please subscribe to our newsletter at the bottom of the page!
You will receive a confirmation email when your order is successful.
Unfortunately, we do not provide online cancellation or changing orders service.
If you need any assistance with your order, please call (852) 2398 4191 or email to cs@premier-deadsea.com.hk . Service hours are Monday to Friday from 10:00 am to 7:00 pm (except holidays).

Products
You can find Premier at different shopping mall, please refer all shop address, Tel. & opening hours to this link: https://www.premier-deadsea.com.hk/find-premier/
In order to suitable for different skin’s need, Premier offers various product collections. You are welcome to Premier’s shop or counter, our therapists would be happy to analyze your skin and recommend the most suitable product collections to you.
In addition, Please feel free to contact us with any questions you might have regarding our different collections and products at cs@premier-deadsea.com.hk

Brand
Premier Dead Sea prides itself in maintaining quality products and treatments, and has been recognized over the years for innovation and top technology. All products are powered by safe, quality ingredients, minerals and botanicals – for your healthiest skin. We are proud to have won over 18 different awards, which are our testament and proof of our commitment to providing truly advanced skin care products, and being leaders in the skin care industry. Explore more: https://www.premier-deadsea.com.hk/about-us/
The dead sea has an unbelievable nature to its reputation. Compared to ordinary sea water that has 3% salt content, the Dead Sea water contains 32% salts with a high concentration of minerals such as bromide, magnesium, calcium, and potassium. Exposure to the Dead Sea water is uniquely acclaimed for easing rheumatic discomfort, nourishing the skin, activating the circulatory system, and relaxing the nerves. Explore more: https://www.premier-deadsea.com.hk/the-dead-sea/